| | WHO Blackpool-Do not buy online! | |
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The Admiral Jedi Knight


Posts: 1739 Join date: 2009-11-18 Age: 47 Location: England UK
 | Subject: Re: WHO Blackpool-Do not buy online! Mon Mar 29, 2010 5:43 pm | |
| Ive followed this with interest and its a very familiar story, people out of pocket - seller trying to cover his ass (not doin a very good job of it either!), now if i were you i would have got in touch with these people via PM and organised some refunds to them, its clear to me your just trying to save your company name and fob people off.
Your reputation is tarnished yet you have offered nothing but excuses to the guys, shame on yourselves and your lack of customer support, you could have ended all this with one post yet pussyfooted around and basically shot yourself in the foot (umpteen times!)
Cough up or fuck off! |
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DarthStanley Imperial Admiral


Posts: 737 Join date: 2009-11-18 Age: 38 Location: Accrington,UK
 | Subject: Re: WHO Blackpool-Do not buy online! Mon Mar 29, 2010 5:50 pm | |
| Jay, You will never receive a meaningful answer from these people as they have ducked,dived,dodged & swerved every perfectly legitimate & reasonable question you have put to them! As you have said,this speaks volumes about the kind of people WHO Blackpool are & the way they operate their business as they have no excuse for their blatant scamming behaviour,especially regarding my experience with them! I find it amusing that WHO Blackpool are trying to portray themselves as the victim in these unfortunate events & refuse to take responsibility for their own actions but as we have seen many times,this is typical scammer behaviour where they try to blame everybody but themselves for their current predicament! Pathetic really!!! I see that WHO Blackpool NO longer take Paypal as a payment option for their online store & only accept cheques & postal orders.I wonder WHY that is????? Jay,many thanks to you & all the other forum members for your continued support regarding this matter & i hope the other people who weren't as fortunate as myself in receiving a refund & are still owed money by this disgrace of a company manage to eventually get their money back via Trading Standards or other means! Mark. |
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choco_pie New User


Posts: 14 Join date: 2010-03-03 Location: UK
 | Subject: Re: WHO Blackpool-Do not buy online! Mon Mar 29, 2010 6:21 pm | |
| Lol, someone actually phoned up threatening to firebomb the store?! You must have really ripped that person off (for the record I did nothing of the sort, the obvious joke made on this thread was the only mention I'm aware of.) Mark, they'll get what they deserve. All the stuff about police, legal, investigations is a total load of baloney trying to put people off - there are literally NO grounds whatsoever for them to attempt anything of the sort. In-fact, getting authorities involved is the fastest way to flush the entire business down the toilet and they know it. The sad thing is, we're all expecting them to pop up here with some kind of answer as to where all our money is, and why they have behaved this way to customers - but we'll never get anything from them without some kind of legal action because they're too stubborn and too short-sighted to realise that they're in the wrong. They actually think that they're the victims in some warped way, which is an utter joke. Mark, you have a pm on the way buddy. |
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Roussimoff Imperial Officer

Posts: 91 Join date: 2010-03-17
 | Subject: Re: WHO Blackpool-Do not buy online! Mon Mar 29, 2010 6:40 pm | |
| Well then....after reading the full contents of this thread.....hmmmmmmmmm........ At the risk of being thought of as a crude, loud-mouthed, obnixious yank, I would just like to say that I believe "Who Blackpool" to be a flat-out scammer....plain as the snoot on my face. Sorry man, but your "replies" to said allegations are sounding more and more like horse shit as you write them....I have BEEN jerked off on-line, (No no, not THAT way guys...sheeesh...I would NEVER condone pornography!!  ) and I have to say pally, you sound like the 'cat that got the cream' as the old timers used to say. Seems to me like the guy(s) just want things made RIGHT, how is that "discussing personal or individial business"? I am sorry to the folks that were screwed over by this "business", I hope it all works out, I truly do...though sadly, with these types it rarely does....  Again, mayhaps I am a "thick yank" here, but it goes like this in the real world: " 'Scuse me mam...my steak is a little over-done...could you fix this please, thanks!" "Sure thing sir, sorry about that...I'll have your new steak in a few hon!" See, wasnt that easy? And who SAYS that Americans dont have a good grasp on basic commerce skills?!? Ah well, just my three cents...or quid as it were... I have far more important things to do now.........................There is a Benny Hill marathon on tonight and I have a case of pints to kill! Regards, Andre |
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joeblob New User

Posts: 4 Join date: 2010-03-23
 | Subject: Re: WHO Blackpool-Do not buy online! Fri Apr 02, 2010 1:36 pm | |
| | WHO wrote: | OK, enough of this rubbish. The WHO sends out hundreds of items to hundreds of happy customers EVERY week. at the moment we have one very disgruntled customer who we are having a dispute with and also a competitors store who are aslo attacking us. we are an honest business with great customer service and great track record. yes there are a few (very few) customers we have let down and each have been sorted to the best of our knowledge. we are after all only human. we work hard to maintain integrity and honesty to all our happy customers.
again its very easy for you to read a biased review and make up your mind, i dont blame you, i have done the same in the past on others.
But please remember this is really only one very disgruntled customer which we try to amicably sort out his/her problem but they are just abusive and angry for no reason and un-co-operative. and we have all documentation from trading standards to prove we are doing our best to amicably sort this. maybe there is something else unhappy in his life and he feels better taking it out on us.
the other is a store who tries to pretend to be a branch of ours, ie makes his customer think he is part of our chain, which he is not. and thus has been caught out and is lashing back at us. he has systematically gone around the fan sites bad mouthing us under differant guises and asking some of his friendly customers to comment on them as seen by this very forum. even a dismissed member of staff has been enrolled. this is being taken up by our legal team.
i cannot and will not discuss individual cases or names in a public forum, we have far to much integrity to do so. so please dont ask/comment about them as they wont be replied to.
if anyone has a paticular problem with us please email us at whoblackpool@btconnect.com and we will do our best to solve your problem as quickly as possible.
for those who just attack us for no reason bar jealousy or anger then please look at yourself before you throw stones as your not just "having a lark" your jeapordising jobs.
for those people reading this thread from scratch , welcome , please read and then re-read all comments befoe you make a opinion. as anyone who has ever been in the store in Blackpool will tell you it's a fun happy family-friendly place and strives on customer service and recognition and has won numerous awards for such.
peace and love to all fellow collectors and sci-fi nuts like myself.
WHO
WWW.WHOBLACKPOOL.COM For all your TV, Movie and Fantasy Merchandise. |
Ooooh don't you sound sincere? I nearly believed it for a minute.
Then I remembered how Cathy didn't return my calls and, for 6 weeks, constantly lied to me about deliveries, refunds and costs.
I'm not interested in your claim of having 'a great track record and great customer service', just the extremely poor service I was subjected to.
Is there any particular reason why you now only accept cheques and postal orders for online purchases? No credit cards or Paypal? Odd how the only two payment methods you now accept do not give the buyer the protection that Paypal and credit cards offer.
Personally I hope you go the same way as Kaled Ltd. |
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joeblob New User

Posts: 4 Join date: 2010-03-23
 | Subject: Re: WHO Blackpool-Do not buy online! Tue Apr 06, 2010 11:45 am | |
| http://www.reviewcentre.com/reviews168812.html
Looks like they've reported all of the most recent bad reviews and had them removed!
Pathetic |
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choco_pie New User


Posts: 14 Join date: 2010-03-03 Location: UK
 | Subject: Re: WHO Blackpool-Do not buy online! Fri Apr 16, 2010 5:26 pm | |
| It's not pathetic in their eyes, they're trying to protect their rip-off operation from being 'persecuted' by people they've ripped off. All above board eh?  |
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jaymassive619 Admin


Posts: 4564 Join date: 2009-10-29 Age: 33 Location: Stockton on Tees UK
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hothrebel Imperial Gunner


Posts: 56 Join date: 2010-04-21 Age: 37
 | Subject: Re: WHO Blackpool-Do not buy online! Sat Apr 24, 2010 9:38 am | |
| Jay has kindly unlocked this thread so I can add my experience of dealing with WHO-Blackpool. I'm not to sure if these guys still trade on ebay,if they do I'd advise memebers to block them as buyers NOW!! A couple of years back I had a sales thread with a few modern  items I was clearing out and WHO won a few of them. They then paid via pay-pal with an e-cheque(think this may be the problem),it took a while to clear but the funds went into my account so I duly posted the items off to them. A few days later they posted positive feedback to say they had received the items and I never thought anything else of it,until a few weeks later and I got a chargeback from pay-pal saying the items were never recieved by WHO. Now I know the ins and outs of selling on ebay and I sent the items by regular postage to keep costs down,so becuase I couldn't provide tracking info pay-pal automatically found in the buyers favour,which is common practice I know. The amount wasn't a great deal,about £40 if I remember correctly,but they had left feedback to say they had received the items and a little while later I'm sure they were for sale in their shop. Like I've said not sure if they still trade on ebay but in over 5 years of trading on ebay this is he 1st and only problem I have ever had,no coincidence IMO GET THEM BLOCKED NOW!!! my ebay feedback http://feedback.ebay.co.uk/ws/eBayISAPI.dll?ViewFeedback2&userid=8160leeg&ftab=AllFeedback |
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hothrebel Imperial Gunner


Posts: 56 Join date: 2010-04-21 Age: 37
 | Subject: Re: WHO Blackpool-Do not buy online! Sat Apr 24, 2010 9:47 am | |
| I've just re-read my comments and realised without who's username it's probably a bit pointless,but someone out there must know a)if they still tarde on the bay b)what there current userid is
Thanks |
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jaymassive619 Admin


Posts: 4564 Join date: 2009-10-29 Age: 33 Location: Stockton on Tees UK
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DarthStanley Imperial Admiral


Posts: 737 Join date: 2009-11-18 Age: 38 Location: Accrington,UK
 | Subject: Re: WHO Blackpool-Do not buy online! Sat Apr 24, 2010 1:49 pm | |
| Sorry to hear that you got scammed by those scumbags Lee!  When i posted this thread over on SWF,Bollux said he sold them something on ebay & said the guy was a prick so hopefully he can remember what their ebay user id is & let us know! 
Last edited by DarthStanley on Mon May 03, 2010 4:47 pm; edited 1 time in total |
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vintageSWfan Force Addict


Posts: 2830 Join date: 2010-03-02 Age: 36 Location: IL,US.
 | Subject: Re: WHO Blackpool-Do not buy online! Sat Apr 24, 2010 3:56 pm | |
| Thank goodness this guy was posted in the watch out thread. This will be one dealer i don't need to do business with. Good work guy's posting up the scammer's the more people know about them,the less people will be ripped off. I think we all know best stay away from these guy's.Thank you for the head's up.Dan.  |
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lollipopcyanide New User


Posts: 1 Join date: 2010-05-07 Age: 21 Location: Somerset
 | Subject: i think it's gonna be me! Fri May 07, 2010 1:37 am | |
| | jaymassive619 wrote: | Those reviews are the worst i have ever seen!!!
The will piss the wrong guy off one day and they will go to the shop to hunt them down lol
Cheers for the heads up Mark |
so was just online, looking at the reviews for my least favourite website in the world, found this nifty little thread. if only i'd seen this a couple of months ago i could have saved myself a lot of hassle!
same story as ever, paid the money, received no item, send emails every day only to get no reply. unfortunately i missed out on filing a paypal claim by only a few days so my case is closed and whoblackpool are free to walk away with my money.
WHOBLACKPOOL REFUND MEEEE!!!! |
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choco_pie New User


Posts: 14 Join date: 2010-03-03 Location: UK
 | Subject: Re: WHO Blackpool-Do not buy online! Wed Aug 18, 2010 4:28 pm | |
| I was dissapointed to see this topic locked but happy to see it sensibly re-opened. I'm sure there are many people who get ripped off and stolen from by Who Crapool and find this thread in google desperation. Personally I haven't forgotten about them, just been busy. I've already started a government claim - smalls claim court action can be done online. I'll find the links and post them up shortly. I'd urge anyone to go through the same channels (I've posted info on trading standards here already - best to notify them of the issue so they have a record and then cut to the chase.) Good luck to all, strength in numbers. Theives like this can only survive so long. |
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